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Payment Information1. What is your cancellation policy?Our standard cancellation policy is: All trips cancelled within 2 month of departure receive a 90% refund and all trips cancelled before 2 weeks receive a 50% refund. Any cancellation received less than two weeks before your trip will only receive 25% refund. Trips cancelled within one week of the trip dates may be changed on certain trips to later dates so you do not lose everything, please contact us to see if your dates can be changed. 2. How are trips paid for? Is there a deposit up front and then the balance?We do ask for a deposit of 50% to lock in your dates. This allows us to confirm all the spots in hotels, tours, transportation, and guides. The sooner we have the 50% the sooner we can start confirming dates. We suggest this be done as soon as possible but no later than three months prior to the start of your itinerary. If it is a large group or student group, we especially need an approximate number ASAP. The second half of the payment can be made at least three weeks before arrival. 3. Can parents put this trip on a credit card?No. Payment for the group must be made at one time. This can be done:
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Testimonials"This was truly an amazing experience. All of our kids had a fantastic time and you and your staff were a major reason why. The best mix of professionalism and fun made life extremely easy.Thanks for all the memories and all the best to CRR and staff. " Thomas NYC
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More Information
- Living in Costa Rica
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